The Economic Times notes the poverty of management frameworks rooted in the demands of mass manufacture (Fordism and Taylorism):
“Ramnath Narayanswamy, professor of economics and social science at the Indian Institute of Management (IIM) Bangalore, who teaches a course on spirituality at the workplace, explains: “Management as a discipline quite literally originated in North America against the historical backdrop of Fordism and Taylorism. While its reach is indeed universal, its origins are very North American and in some respects, the discipline is still a prisoner of its historical orientation.
The excessive emphasis on analytical intelligence as opposed to emotional and spiritual intelligence is a case in point. The overwhelming predominance of “reason” and “science” when in fact it’s our daily experience that all life is based on faith and sacrifice, is another. Or the importance accorded to tools and techniques in MBA education at the expense of neglecting character, values and attitude might be yet another.”
There is a realisation that management theory has to be home grown and not just transplanted from the West. Satish Pradhan, executive VP-group HR, Tata Sons, says, “Western thinking has been dedicated to frameworks and metaphors, and the poverty of these frameworks is revealing itself — it’s not intellectually robust.”
In contrast, says Pradhan, thinking in this part of the world isn’t linear, so one cannot simply take ideas and replicate them. By the same token, this makes it difficult for Eastern concepts to be understood or grasped fully by Westerners. “It’s much like how the Americans wondered, ‘The Japanese are hiding something’ when they visited factory shopfloors of Japanese companies to learn the secrets of their success in managing costs and quality in the early ‘80s.”